Thinkdigital group

We're on a mission to Democratize Advertising in Emerging Markets!
Wanna Join Forces?

TDG has been breaking down the barriers keeping advertising hostage in Europe & the Middle East since 2006. We have successfully been doing it through our four companies: ThinkDigital, ForestView, Project Agora and TailWind.

In our noble mission we challenge ourselves to work with the best.

TailWind, ThinkDigital Group’s Ad-Tech company and the preferred partner of AppNexus and Sizmek in CEE & MEA, is seeking to hire a Customer Success Executive.

The successful candidate will have the opportunity to work at the forefront of the advertising industry and become part of one of the leading Ad-Tech & Programmatic Advertising companies in EMEA. The successful candidate will be based in Patras and report to Customer Success Manager. 

Responsibilities:

• Become the technical expert for Sizmek fullstack solutions (adserver, dynamic creative optimization)
• Onboard customers in the platforms and enable them with trainings, advice on platform usage and support to use them for ad-management, campaign creation, creatives creation/testing, reporting etc
• Resolve technical issues
• Liaise with customers for providing support and consulting on our digital advertising products and services
• Manage activities and campaigns across TailWind’s digital advertising platforms and clients
• Work closely with Account managers to ensure unparalleled customer service

Qualifications: 

• Proficient level in English.
• Degree / Diploma in Computer Science/Engineering 
• Excellent communication and presentation skills with the ability to speak and write clearly and concisely 
• Proactive, goal-oriented approach and able to understand and prioritize tasks quickly
• Possess the technical attitude and desire to learn the intricacies of TailWind
• Knowledge of HTML, CSS is a plus

What we offer:

• A competitive salary based on experience and skills
• A performance based bonus scheme
• Training and professional development plan & budget
• Access to TDG’s Library for professional and personal development
• Fresh Fruit Everyday & the best selection of Tea