We're on a mission to Democratize Advertising in Emerging Markets! Wanna Join Forces?
TDG has been breaking down the barriers keeping advertising hostage in Europe & the Middle East since 2006. We have successfully been doing it through our four companies: ThinkDigital, ForestView, Project Agora and TailWind.
In our noble mission we challenge ourselves to work with the best.
TailWind, ThinkDigital Group’s Ad-Tech company and the preferred partner of AppNexus and Sizmek in CEE & MEA, is seeking to hire a Customer Success Executive.
The successful candidate will have the opportunity to work at the forefront of the advertising industry and become part of one of the leading Ad-Tech & Programmatic Advertising companies in EMEA. The successful candidate will be based in Patras and report to Customer Success Manager.
Responsibilities:
Become the technical expert for Sizmek fullstack solutions (adserver, dynamic creative optimization)
Onboard customers in the platforms and enable them with trainings, advice on platform usage and support to use them for ad-management, campaign creation, creatives creation/testing, reporting etc
Resolve technical issues
Liaise with customers for providing support and consulting on our digital advertising products and services
Manage activities and campaigns across TailWind’s digital advertising platforms and clients
Work closely with Account managers to ensure unparalleled customer service
Qualifications:
Proficient level in English.
Degree / Diploma in Computer Science/Engineering
Excellent communication and presentation skills with the ability to speak and write clearly and concisely
Proactive, goal-oriented approach and able to understand and prioritize tasks quickly
Possess the technical attitude and desire to learn the intricacies of TailWind
Knowledge of HTML, CSS is a plus
What we offer:
A competitive salary based on experience and skills
A performance based bonus scheme
Training and professional development plan & budget
Access to TDG’s Library for professional and personal development