We're on a mission to Democratize Advertising in Emerging Markets!
Wanna Join Forces?
TDG has been breaking down the barriers keeping advertising hostage in Europe & the Middle East since 2006. We have successfully been doing it through our four companies: ThinkDigital, ForestView, Project Agora and TailWind.
In our noble mission we challenge ourselves to work with the best.
TailWind, ThinkDigital Group’s Ad-Tech company and the preferred partner of AppNexus and Sizmek in CEE & MEA, is seeking to hire a Customer Success Executive.
The successful candidate will have the opportunity to work at the forefront of the advertising industry and become part of one of the leading Ad-Tech & Programmatic Advertising companies in EMEA. The successful candidate will be based in Patras and report to Customer Success Manager.
Responsibilities:
- Become the technical expert for Sizmek fullstack solutions (adserver, dynamic creative optimization)
- Onboard customers in the platforms and enable them with trainings, advice on platform usage and support to use them for ad-management, campaign creation, creatives creation/testing, reporting etc
- Resolve technical issues
- Liaise with customers for providing support and consulting on our digital advertising products and services
- Manage activities and campaigns across TailWind’s digital advertising platforms and clients
- Work closely with Account managers to ensure unparalleled customer service
Qualifications:
- Proficient level in English.
- Degree / Diploma in Computer Science/Engineering
- Excellent communication and presentation skills with the ability to speak and write clearly and concisely
- Proactive, goal-oriented approach and able to understand and prioritize tasks quickly
- Possess the technical attitude and desire to learn the intricacies of TailWind
- Knowledge of HTML, CSS is a plus
What we offer:
- A competitive salary based on experience and skills
- A performance based bonus scheme
- Training and professional development plan & budget
- Access to TDG’s Library for professional and personal development
- Fresh Fruit Everyday & the best selection of Tea
