Advertiser Success Executive

Advertiser Success · Patras, Achaia
Department Advertiser Success
Employment Type Full-Time
Minimum Experience Entry-level

Project Agora, the programmatic and native advertising company of TDG, has been partnering with top local advertisers and more than 500 publishers across EMEA since its launch in 2014 to keep the Open Web Open.


The  Advertiser Success Executive role sits within our Project Agora Customer Success unit which is responsible for nurturing and growing existing customer relationships in the supply and demand chain of the digital advertising ecosystem. The position is based in TDG’s Tech Hub in Patras. Do you have what it takes?


Responsibilities:


  • Utilize our tech stack to activate programmatic advertising solutions for an allocated portfolio of accounts
  • Monitor daily pacing and apply optimization actions to exceed performance KPIs
  • Leverage our ticketing system to provide top-notch customer service at every stage of the life cycle, from onboarding/ activation to renewal
  • Host onboarding and training webinars, enrich our FAQ section and knowledge base to enable our customers unlock the full potential of our products
  • Identify up-selling and cross-selling opportunities to hit quarterly MBOs, and work hand-in-glove with the Commercial team to exceed revenue goals
  • Liaise internally with the Product team on new product features and enhancements


 


Required Skills & Experience:


  •  Bachelor’s Degree in a Computer/ Data Science or related field
  • Excellent communication and client-facing skills in Greek and English as a minimum
  • Passion for digital advertising, internet trends and continual learning
  • Strong analytical skills, ability to transform data into actions
  • Must enjoy working collaboratively across multiple teams and possess good interpersonal and persuasive skills
  • Problem solving mindset, being proactive on improving processes and tools
  • Excellent organizational skills, ability to prioritize and deliver to very tight deadlines


 


 


What we offer:


  • A competitive salary based on experience and skills
  • A budgeted training and professional development plan
  • A modern workplace environment, and the excitement of working closely with a successful, highly motivated, dynamic and talented teamFresh fruits & best selection of tea everyday
  • Access to TDG’s Library

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  • Location
    Patras, Achaia
  • Department
    Advertiser Success
  • Employment Type
    Full-Time
  • Minimum Experience
    Entry-level