Project Agora - Publisher Success Manager

Customer Success · Kifissia, Attica
Department Customer Success
Employment Type Full-Time
Minimum Experience Manager/Supervisor

Project Agora, a TDG (ThinkDigital Group) company, is a Media Technology SaaS on a mission to Keep the Open Web Open. In our day-to-day, we work with over 2700 top local digital Publishers and e-Retailers in EMEA and LATAM, supporting them to maximize the value out of their every visitor and offer media solutions to more than 9000 local and international advertisers to drive business results. 
 

Project Agora has been named as one of the 1.000 fastest growing companies in Europe by the Financial Times, enjoying an annual growth of more than 80% every year since 2017. Our teams are an extraordinary group of talented, active, and innovative people who care about more than just building cutting edge technology. We live and define our work ethics by our core values. We are Rainmakers bringing stunning results, I+Valuers supporting colleagues, customers and partners and Fat Cow Killers striving to take inefficiency out of the way. Innate Curious we always explore ways to understand root causes and innovate and Positive Bigfoots carrying self-sustainable digital minded happiness to other people. 

 

Your Impact


To deliver on our noble mission to keep the open web open, we are looking for a talented Publisher Success Manager with the scope to nurture and grow strategic partnerships with supply clients. Within our growing organization, you will have the opportunity to work at the forefront of the advertising industry and become part of one of the leading Ad-Tech & Programmatic Advertising companies in EMEA and LATAM.


Being part of a fast-growing scale-up organization, the role requires a self-starting, results-oriented and passionate professional who will be instrumental in successfully executing our initiatives to market.


The successful candidate will be part of the Publisher Success team, based in Athens, Greece.


Key Responsibilities


  • Own a market/ category group of publishers with specific revenue goals & upselling KPIs. 
  • Be a thought-leader on topics related to online advertising technology, monetization and maximization of user value. 
  • Organize regular client calls, Business Reviews and market/ product Roadshows to provide data-driven analyses on performance, present our latest solutions and drive product adoption. 
  • Collaborate with Marketing for the release of successful case studies and newsletters, as well as for the overall maintenance and update of client decks. 
  • Provide a feedback loop to the Product team on new features and enhancements.


We’re looking for someone who

 

  • Has +3 years of client-facing experience, preferably in Digital Media. 
  • Holds a Master degree in Computer Science, Engineering or relevant numeric field. 
  • Has an excellent command of English and Greek language as a minimum. 
  • Is skilled at presenting, communicating and interacting with internal & external stakeholders. 
  • Demonstrates a willingness to learn and constantly keep up with trends and best practices.

 

Benefits and Perks


Project Agora company is part of TDG, recognized as a Best Workplaces™ for 2022. We challenge ourselves to work with the best and most talented professionals and we want to offer a great place to work and thrive. We offer:

  • A competitive salary based on experience and skills  
  • A budgeted training and professional development plan  
  • Heart Long Weekends, a paid-time-off throughout the year to enjoy life outside of work!  
  • Health insurance  
  • Access to TDG’s Library  
  • Fresh fruits & selection of beverages every day

 

Project Agora offers a hybrid working model. Team members all over the EMEA region currently can meet in person every other week. Project Agora continues to grow our team by conducting a remote-first onboarding process.

 

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  • Location
    Kifissia, Attica
  • Department
    Customer Success
  • Employment Type
    Full-Time
  • Minimum Experience
    Manager/Supervisor